At Yeltara, we prioritize your satisfaction. Our Refund Policy ensures transparency and fairness throughout the refund process.
Refunds may be issued under the following conditions:
1. Product Defects or Malfunctions: If you receive a defective product, we will address the issue promptly and provide a refund.
2. Unauthorized Charges or Billing Errors: Notify us of any billing discrepancies, and we will investigate and issue a refund if necessary.
3. Failure to Receive Promised Product or Service: If you do not receive the product or service as promised, you may be eligible for a refund.
To request a refund, contact our customer support within 7 days of purchase with relevant details. Our team will review your request promptly and work to resolve it.
Please note the following conditions:
1. Refunds are subject to approval and may be denied if deemed fraudulent or abusive.
2. In some cases, refunds may be issued as store credit or an exchange, at our discretion.
3. Shipping and handling charges are non-refundable.
While we strive to process refunds promptly, processing times may vary based on factors such as payment method and financial institution.
Refunds may be denied if requests do not meet eligibility criteria or are determined to be fraudulent or abusive.
We will keep you informed throughout the refund process and address any questions or additional information needed.
We reserve the right to update our Refund Policy. By continuing to use our services after updates, you agree to the revised terms.
If you have questions about our Refund Policy, please reach out to us at [email protected]. We value your feedback and strive to ensure a positive experience for all customers.